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Age-Gated Content

Explaining age-gated content and how it affects your ClubChat experience.

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Written by Maura Rowell
Updated over 3 years ago

This article is intended for those who have already completed 10DLC Registration and want to send age-restricted content via ClubChat.

What is Age-Gated Content?

Age-gated content is a registration process that ensures messages regarding alcohol, tobacco, gambling, and other age-restricted content is only sent to subscriber's ages 21+.

Failing to follow rules pertaining to age-gated content may result in fines, lower sending rates, and eventually account termination.

How does Age-Gated Content affect my ClubChat account?

  • Subscribers must opt-in for Age-Gated content by confirming their age and birthdate (mm/dd/yyyy).

    • This means you will need to send the onboard form to have your contacts update their information and opt-in preferences.

    • When you choose to send an age-gated campaign, ClubChat will only send the campaign to those contacts that have correctly opted in.

  • Before sending a campaign, you must identify whether or not your message contains age-gated material.

If you have any questions regarding age-gated content reach out via our live chat icon or click the button below.

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