ClubChat offers two types of text creation: Campaigns and Messages.
Campaigns are the primary feature in ClubChat, offering scheduling options, reply requests, and autoresponders, as well as full analytic reports. Create a Campaign to send texts to large groups of contacts.
Messages are a secondary feature intended for reaching individuals or small groups of people. Send a message to give quick updates or request more information from specific people, such as reservation details.
Campaign vs. Message Features
Click the +New button on the top right side of the navigation bar.
Select New Campaign from the dropdown menu.
Select your Recipients.
Note: Recipients can be Segmented Lists, individuals, or all contacts.
Craft your Campaign using text, the first-name personalization feature, links, images, emojis, or GIFS.
Turn ON Request-Reply using the toggle switch button to allow recipients to send you a response.
Note: If you turn on Request-Reply, you can enable the Autoresponse Feature using the toggle switch button.
Choose a send option: Send Test, Send Now, or Schedule.
Send Test
Immediately delivers the message to a phone number of your choice.
Send Now
Immediately delivers your message to all selected contacts.
Schedule
Select a future time and/or date for the automatic delivery of your message.
7. All responses will show up in the Open tab in the Chats section. Follow-up responses and analytics in the Reports section.